Privacy Policy
Effective Date: Jan 10, 2025
At Kaluna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, social media accounts, and services. By using our website or engaging with our services, you agree to the practices outlined in this policy.
Information We Collect
We may collect the following types of personal information:
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Personal Identifiers: Name, email address, phone number, etc.
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Technical Information: IP address, browser type, device type, and other technical data related to your use of our website.
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Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other browsing behavior.
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Social Media Data: Information you share with us via social media platforms, including comments, messages, and interactions with our content.
How We Use Your Information
We collect and use your personal information for the following purposes:
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To Provide and Improve Services: To deliver our marketing services, such as social media management and content creation, and to improve the overall customer experience.
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Communication: To respond to inquiries, provide support, or send you updates about our services.
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Marketing: To send you marketing communications, newsletters, or promotional content that we think might be of interest to you. You can opt out of these communications at any time.
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Website Analytics: To track and analyze trends, usage, and other activities on our website to improve our content and service offerings.
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Legal and Security Purposes: To comply with legal obligations, resolve disputes, or enforce our agreements.
How We Protect Your Information
We take the security of your personal information seriously. We use commercially reasonable security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the absolute security of your information.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
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Service Providers: We may share your information with third-party vendors and service providers who help us operate our website, provide services, or perform other business functions (e.g., email marketing platforms, analytics services).
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Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
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Business Transfers: If Kaluna is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Your Rights and Choices
Under Canadian privacy laws, you have certain rights regarding your personal information:
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Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
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Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
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Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
Third-Party Links
Our website may contain links to third-party websites, services, or content that are not operated or controlled by Kaluna. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.
International Data Transfers
We take the security of your personal information seriously. We use commercially reasonable security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Kaluna Marketing
Email: kalunamarketing@gmail.com